Casual Piano Sales Consultant

Australian Piano Warehouse, part of the Dale Cleves Music Group — one of Australia's most established musical instrument retail groups (Billy Hyde Music, Kosmic, Winston Music and Dale Cleves Music) — is looking for an enthusiastic junior salesperson to join our Melbourne team on a casual basis. We have stores in Blackburn and South Melbourne.

This is a genuine opportunity to learn the craft of piano and keyboard sales from the ground up, working alongside experienced consultants, with a clear path to grow into a specialist piano sales role.

You will support the showroom floor and develop into a confident salesperson. From time to time this role may involve working at an alternative location.

About you

• A warm, professional manner and a genuine interest in helping people.
• Eager to learn — no sales experience required, we will train the right person.
• Reliable, well presented and a strong team player.
• Confident at the piano, with a love of music.
• Ability to work weekends, evenings, and flexible hours as needed.

The role

• Deliver friendly, professional customer service — on the floor and over the phone.
• Help customers find the right instrument, and follow up on sales enquiries.
• Process sales, web orders and invoicing.
• Keep the showroom looking its best — merchandising, cleaning and polishing instruments.
• Support the receiving and processing of stock.
• Assist with stocktakes and general store administration.
• From time to time this role may involve working at an alternative location.

Preferred attributes

• A can-do attitude.
• Well organised work practices and commitment to a clean, tidy workplace.
• A sales culture of consistency, reliability, and valuing the customer.
• Open to coaching and keen to keep improving.
• Confident piano player with a passion for music and helping customers find the perfect instrument.

Why join us

• Learn from an established, respected team.
• A clear growth path into specialist piano sales.
• Full on-the-job training — no experience necessary.
• Staff discounts on instruments and accessories.
• Be part of a leading national music retail group.